Built By Design

Our Passion to Serve
Our Commitment of Care and Competence 

Introduction

Chapter 1
Building the Foundation
Introduction and Foundational Principles 
Foundational Resources
The Foundation of Prayer

Chapter 2
Building the Leadership
Forming a Leadership Team
Developing a Steering Committee 

Chapter 3
Building the Financial Base
Funding Your Vision
Initial Budget
Winning Financial Partners

Chapter 4
Building the Reach
Community Needs Assessment
Researching and Visiting Similar Existing Service Models
Connecting with Supporting and Affiliate Organizations 

Chapter 5
Building the Mission
Vision and Mission Statements

Chapter 6
Building the Corporate Structure
Professional Support
Incorporation
Non-Profit 501(c)(3) Tax Status 
Bylaws

Chapter 7
Building the Board
Board Models and Stages of Development
Board Roles and Responsibilities 
Board Structure and Function

Chapter 8
Building Operations
First Organizational Meeting
Planning
Policies and Procedures

Chapter 9
Building a Staff and Services
Hiring a Director
Training
Volunteers
Client Services

Chapter 10
Building a Future
How a Healthy Organization Functions 
The 10 Keys
Client Marketing Strategies
Final Thoughts
A Word on Specialty Pregnancy Help Organizations 

Appendix A
Resources
A Journeyman’s Guide: To-Do Checklist by Chapter 
Resource List
Heartbeat International Resource List 

Appendix B
Incorporation, Bylaws, and Beginning Documents 
Sample Current Budget
Sample Articles of Incorporation 
To Be or Not to Be a Religious Non-Profit 
Sample Bylaws of [Name of Center] 

Appendix C
How the Board Works
Six Key Responsibilities: GOVERN 
Sample Board Member Job Description 
Sample Board Officers Job Descriptions 
Sample Standard Board Meeting Agenda 
Sample Working Board Committee “Charges”
Sample Organizational Chart 
Sample Center Operations Director Job Description 
Sample Organizational Chart 
Sample Job Description for Director 
Sample Organizational Chart 
Sample Executive Director Job Description 

Appendix D
Sample Volunteer Forms
Sample Volunteer for Client Care Application 
Sample Volunteer Life Support Application 
Sample Volunteer Orientation Interview 
Sample Volunteer Reference Letter